Frequently Asked Questions

Frequently Asked Questions

Do you make other furniture as well as kitchens and bedrooms?

Although we specialise in bespoke kitchens and bedrooms, we are also able to undertake other projects such as, vanity units for bathrooms, home studies, libraries and media rooms. We regret that small individual items of furniture would normally only be made as part of a larger project (but this is dependant on our current workload – please ask).

How much does a bespoke kitchen cost?

This obviously depends upon a lot of factors, but to give an idea, on average, our handmade kitchens start at approximately £20k excluding appliances and handmade bedrooms start at approximately £8k.

What’s your lead time?

Approx 6/8 weeks, but this can vary so please ask.

What is the procedure and where do we go from here?

1. Initial meeting between Sam and client regarding proposed project, to discuss outline requirements and if possible the proposed budget.

2. Site survey to get a feel for surroundings and architectural influences etc and discuss brief in more detail

3. We do charge a small fee for designing your proposed furniture and we can discuss this with you once we have required information. This will be deducted from the initial deposit should you proceed, this is normally a fee of £ 250.00

3. Design initial set of plans with state of the art CAD system (or hand drawings if we feel more suitable) before arranging second meeting with client.

4. Presentation of proposed project takes place at our studio and amendments can be made if necessary.

5. An accurate Quotation can be calculated once a suitable design has been agreed.

6. Initial 25% deposit is required to secure an installation date (usually 6/8 week lead time but this can vary).

7. Manufacture of furniture is undertaken at the factory in Stratford upon Avon where clients can, if they wish, call in and see their furniture being created by our skilled craftsmen.

8. Furniture is delivered and installed by our fitters to the highest possible standard.

9. Final inspection by Sam to ensure all aspects of the project have been completed to the highest standard possible.

What are your payment terms?

25%  Initial deposit to reserve a manufacturing date

60%  on Commencement of work (or prior if you are to be away when we start)

15%  Final balance due upon completion

Can we have a set of drawings of the design you have done for us as our builder needs to know where the services are going?

Yes we can supply if required, detailed scale drawings which would include all electrical and plumbing requirements upon receipt of the initial 25% deposit, or if this is required sooner we can charge the £ 250.00 design figure and you get the full set of drawings and plan, the £ 250.00 is then refunded against any potential order.

How long will it take to fit our new kitchen?

Average 2 weeks plus other building alterations, electrical, painting and tiling work.

Do you sell appliances, sinks and taps?

Yes we can supply most brands of electrical appliances, sinks and taps.

​Our preferred brands are Miele and Smeg appliances along with Schock and Blanco sinks.

What material do you make your bespoke cabinets / carcases from?

We prefer to use 18mm MFC (melamine faced chipboard), as used by many other manufacturers, although we can also source many other raw materials to use if preferred by the client, we do not have a SET way of doing anything and are totally open to anything new.

What are your drawers made from and do they have soft-close runners?

We prefer to make our own dovetailed drawer boxes in a timber that compliments your chosen furniture, fitted onto premium quality concealed runners with integral soft-close damper technology. Stainless steel drawer boxes are also a great alternative in our more modern style of furniture.

What kind of worktops can you supply?

There are numerous materials available to complement any kitchen including Granite, Silestone, Caesarstone, Corian, LG Hi-Macs, Glass, Stainless Steel and of course Solid Timber. Man-made Quartz worktops such as Silestone and Caesarstone have become a very popular alternative to Granite due to their superior strength and stain-resistant properties. Solid acrylic such as Corian and LG Hi-Macs can be used to create seamless surfaces to almost any dimension or shape desired.

How long have you been in business?

In January 2009 Arla Design was conceived after Sam had worked in the industry for many other manufacturers and Studio’s nationwide for some 16 years prior and we began commissioning bespoke kitchens, bedrooms and furniture for clients locally in Warwickshire, Worcestershire and other areas further afield such as London and Hertfordshire.